|Payout Speed:||2-28 Business Days|
|Banking Options:||Visa, MasterCard, Electron, Maestro, iDebit, eCheck, MuchBetter, Paysafecard, ecoPayz, Instan Banking, Neosurf, Flexepin, Interac|
|Customer Support:||Live Chat, Email, Telephone|
|Licensed By:||Malta Gaming Authority|
Platinum Play is one of the top online casinos in Canada offering real money casino games. Their games are powered by Microgaming, which includes over five hundred high-quality titles. Platinum Play holds a license from the Malta Gaming Authority (MGA) making them one of the safest online casinos for Canadian players.
Read on for more about this great casino for Canadian gamblers.
Platinum Play Casino Bonuses and Promotions
Canadian players at Platinum Play can expect great bonuses when they sign up at the online casino. New players get up to $8000 (CAD) in match bonuses over their first three deposits. Additionally, on the third deposit, players get 50 Free Spins to use on a range of Microgaming titles. These include Bridesmaids, Bikini Party, and Dragon Dance.
All bonuses are credited immediately after the deposit clears, so Canadian gamblers can start playing right away. Also, we advise checking the terms and conditions of the bonus before trying to cash out winnings.
At Platinum Play’s Flash casino, all CA players are automatically added to their amazing rewards program. Once players have registered and made a deposit, they receive 2,500 free rewards points. Additionally, players can also take part in the following promotions at the online casino:
Weekly Offers – Earn bonuses such as free spins, deposit bonuses, multiplied rewards and more.
Monthly Offers – Similar to weekly promotions, players can also earn unique casino prizes during long-term promotions.
Fortune Lounge Cruise – One of the biggest Platinum Play promotions offered by the online casino is their Fortune Lounge Cruise promotion. Players can win tickets to board a luxury cruise liner. Winners of this promotion can win prizes ranging from new designer luggage to dinner vouchers. There are more than $1.5 million (CAD) in prizes to be won in this sweet promotion.
Spin the Wheel of Fortune – A promotion where players won a guaranteed prize every time they spun the Wheel of Fortune.
Demolition Dan – In Demolition Dan, players playing their favorite games at Platinum Play casino get bonuses that only got larger each round.
Banking Options at Platinum Play Casino
Casino banking at Platinum Play is easy for all players, with just a few clicks to process transactions. Canadians can choose from many payment services, all guaranteed to be safe and secure. Casino transactions will usually be processed within 24 hours of being requested. However, there is a CA$5,000 weekly withdrawal limit. Canadian gamblers can choose from the following options for secure deposits and withdrawals at the casino:
- MasterCard and Visa – Mastercard and Visa offer both deposits and withdrawals. While Visa Electron (debit) offers both withdrawal and deposit options, Mastercard Maestro (debit) only offers deposits.
- Trustly Bank Transfer – Playing can use bank transfers with Trustly to make deposits. Withdrawals are not available with this method.
Casino Games at Platinum Play Casino
Gaming at the online casino is of the highest quality, with over 300 slots to choose from for CA players. As we’ve said before, Platinum Play is powered by Microgaming and offers their entire game title selection. These casino games use only the best quality graphics and sound and can be played on the download casino or through Instant Play. Additionally, the online casino also offers the Live Dealer titles from Evolution Gaming to Canadian players.
- Beautiful Bones Video Slot – Beautiful Bones is a Day of the Dead-themed slot about the Mexican holiday that celebrates the memory of those who passed away. This Dia De Los Muertos slot features incredible visuals from the holiday, with symbols including women and men panted with sugar skulls along with stylized letters and numbers. The free spin bonus works a tad differently in this game, as users collected scatter sugar skull symbols which can lead to free spins and multiplier bonuses. The more sugar skulls you collect, the bigger the free spins bonus you will get! This 5-reel slot features 243 different ways to win.
- Candy Dreams Video Slot – This sweet Microgaming-powered slot is all about candy. This 5-reel slot features more than 720 ways to win. The jackpots are higher, but so is the betting range. Users can place spin at a minimum of $.50 and a maximum of $250. The symbols are different types of candy, while three or more rainbow lollipop scatter symbols will earn bonus free spins. Candy Dreams is a must-play if you’ve got a sweet tooth, or love great slot games.
- Mega Moolah Progressive Jackpot – Mega Moolah has a reputation as one of the most lucrative online slots on the market and for good reason. This Microgaming-powered online slot has seen jackpots won by players in the millions of dollars range, including a $7.5 million payout to a Canadian player back in April 2015. Mega Moolah is a standard five-reel, 25-payline game featuring some great bonuses including a monkey scatter symbol where three or more lead to free spins and multiplier bonuses. The big attraction of Mega Moolah is the progressive jackpot which could be worth millions. Mega Moolah is appropriately named because the potential jackpots are ginormous.
Customer Support and Safety at Platinum Play Casino
- European Blackjack – The most popular variant of Blackjack generally played with six decks.
- American Roulette – American Roulette features a 38-pocket wheel ranging from 1-36, with 0 and 00 appearing as well – hence the game’s nickname ‘double-zero’ roulette.
- Online Craps – This online craps games takes the popular game and makes it playable from your computer or mobile. There are many variants of craps to play.
There are multiple live dealer options as well, including Baccarat, Live 3 Card Poker, and Blackjack.
Mobile gaming has been on the rise in the past few years, as it’s become one of the preferred ways – if not the overall preferred way – players play at online casinos. These ease of access to playing on a mobile device or tablet makes it a great option for gamblers. All casino games at this stellar online casino are also optimized for mobile gaming. Meaning that Candian players can access their favorite Canadian online casino games on their smartphones or tablets. Even Live Dealer games at this online casino are available to play on mobile devices. However, players need to have a steady internet connection to play their games.
Customer Support and Safety at Platinum Play Casino
The most important aspect of playing at online Canadian casinos is, of course, having reliable customer support. At the Platinum Play website, CA players can contact their dedicated team 24/7 through the options listed below.
- Phone – 1 866 745 2416
- IMessage and WhatsApp
Security at this online casino is top of the range, using 128-bit Secure Sockets Layer (SSL) encryption technology to protect player information. Moreso, SSL is the industry standard for online banking, so all of your casino banking will also be protected. Options like e-Wallets are also encrypted, allowing peace of mind to Platinum Play gamblers.
Overview of Platinum Play Casino
Overall, this online casino is one of the best we’ve seen that allow Canadian players and cater to Canadian Dollars. With a wide range of casino games and the best encryption technology, we feel this is a safe and reliable online casino. Of course, the cherry on top is the regular bonuses and rewards program for CA players. However, players can only withdraw a minimum of CA$50 per week.
Platinum Play FAQs
Yes. Team Maple would never recommend a casino that wasn’t safe to our Canadian players. Platinum Play holds licenses from both the Malta Gaming Authority and eCOGRA. Two of the most well-respected regulating bodies in the gaming world. A site that is unsafe would never be able to obtain a license from either of these organizations, so players can rest assured they are safe here.
To make a deposit, log in to your Platinum Play account. Find the Bank button and click on that. Click on Deposit, select your preferred payment method, and follow the steps. They will want to know your deposit amount, your banking method information and possibly some personal details. Once all of this information is filled out and submitted, your deposit should be in your account instantly!
Similarly, to making a deposit, players are going to log in to their Platinum Play account to make a withdrawal. Head to the Bank option again, but this time select Withdrawal. You will again select your preferred payment method (most casinos will make this your last deposit method automatically), and enter in the amount you would like to withdrawal. If this is your first withdrawal, you may be required to submit documentation to confirm identity. This is a standard procedure that happens at most online casinos.
All you have to do if you have forgotten your account information with Platinum Play is find the Forgotten Password button on the login screen. Follow the prompts and fill in any required information to hopefully be able to reset your account credentials and be reunited with your funds! Alternatively, players can always reach out to customer service representatives to get direct help with any account information they may have forgotten or want to update.
Yes, there is! Platinum Play uses a unique software tool called CashCheck that allows for players to access any part of their transaction history down to the finest detail. To find this information, all players have to do is head to My Account and view their transactions through Platinum Play. We always recommend keeping track of all transactions on your own as well in order to not miss a beat.
Often times, casinos require players to submit documentation in order to make withdrawals. This is to ensure customer safety and security. The types of documentation you can submit to Platinum Play include: passport, identity documents and utility bills that would have your information on them. Don’t worry, this information is kept entirely confidential and safe.
Time-outs at Platinum Play typically happen when there is a loss of connection during the processing phase of a deposit or withdrawal. When this happens, Platinum Plays treasury team will ensure there is a credit to your casino account within two business days. Another option players have is to provide customer service with their own copy of the deposit in order to confirm accuracy.