With 9+ years of experience, Stephen has in depth knowledge of gambling strategies and writing casino reviews. Having produced more than 1,000+ content pieces for or related to the iGaming sector, Stephen's skills are fine-tuned. He covers mainly casino reviews, bonus rules, gaming techniques, and more.
My Experience Playing at JackpotCity
What I enjoyed most about JackpotCity was the massive collection of slots and table games. Their live casino games, powered by Evolution Gaming, were particularly impressive. The exclusive welcome bonus for Maple Casino players makes this casino well worth a visit!
Pros
Reputable international online casino.
Multiple banking methods for Canadians.
Excellent VIP program with exclusive rewards.
$6,000 Welcome bonus exclusive to Maple Casino players
Cons
Limited game library and software providers.
No transaction limits.
What makes this casino unique: Microgaming casino with top-quality games and an exclusive $6,000 welcome package for Maple Casino’s players!
Elevate Your Wins with These Bonuses and Promotions
Jackpot City is undoubtedly one of the most sought-after online casinos in Canada and worldwide. Part of the reason for its popularity is the fantastic bonuses and promotions players can enjoy. Let’s proceed to unbox the bonus offers!
First Deposit Bonus
Casino welcome bonuses cannot get better than Jackpot City’s exclusive offer for Maple Casino customers. This casino has a four-part $6,000 welcome package you can only claim here at Maple. Just click the “Play Now” button after reading our detailed Jackpot City Casino review to sign up and claim this offer.
After signing up and depositing at least $10, Jackpot City Casino will reward you with a 100% up to $1,500 match bonus. Wait, there’s more. This casino will also give you 10 free chances to spin the Mega Millionaire Wheel daily and win up to $1 million. Now that’s a hell of a welcome treat!
Bonus Percentage Per Game
When choosing a bonus, it’s vital to learn how each game contributes to the wagering requirement. Most casinos spell out the game contribution percentage for each genre, including live casino games. So, always play games that contribute a higher rate. This enables you to fulfil the requirements quickly and request a payout.
At Jackpot City, all slot bets, except for bets on jackpot slots and NetEnt titles (if available), contribute 100% to the wagering requirement. For example, if you place a $10 bet on a qualifying slot, the entire amount will contribute towards fulfilling the rollover requirement. NetEnt titles contribute 50%, and slots with re-spin features count 10%.
Below are the additional game contributions:
Breakdown of Welcome Bonus
Sign up bonus
$6,000 (Exclusive to Maple Casino)
Valid for : New gamers
Wagering requirements : x35
Expiry : 2 months (match bonus), 30 days (free spins)
Once you’ve played through the $1,500 welcome offer, Jackpot City invites you to claim more offers, including spinning the Bonus Wheel daily. Let’s find out how these bonuses work.
Welcome Reload Bonuses
As mentioned earlier, the $6,000 exclusive welcome package at Maple is a four-part deposit bonus. Jackpot City will reward you with $1,500 for each of your subsequent three deposits. However, the match percentage varies, as follows:
Second deposit: 50% up to $1,500
Third deposit: 25% up to $1,500
Fourth deposit: 75% up to $1,500
These welcome reload bonuses obviously use the same T&Cs as the first deposit offer. Keep in mind that you have up to 7 days from the sign-up date to claim your welcome package.
Bonus Wheel Spins
After taking up your welcome bonus in full, Jackpot City invites you to participate in the exciting Bonus Wheel promotion. You can spin the exciting Bonus Wheel every 2 hours to win bonus credits, free spins, and loyalty points. Impressively, the rewards are granted instantly after each spin.
Refer a Friend Bonus
Jackpot City urges all its registered fans to share the fun to earn $50 in bonus credits. Log into your account, copy the “Refer a Friend” link, and share it with your friend. You’ll get the bonus if your friend successfully signs up using the bonus and deposits at least $10. However, Ontario players are excluded from this offer.
Our Journey with Jackpot City's Loyalty Program
Jackpot City allows Canadian players to join the multi-level Casino Rewards Loyalty Program. Here, each level comes with exclusive rewards and promotions. You’ll get loyalty points whenever you place real money bets and unlock new VIP levels after collecting enough points.
New players start their VIP journey on the Bronze level. You’ll need 2,500 points to unlock the next level (Silver). Continue playing with real money to earn points and climb to tier 6, where many benefits await. Gamers can exchange their loyalty points for casino bonus credits.
The table below sums up the Jackpot City loyalty program:
Level
Status Points
Level Bonus
Daily Specials
Bronze
0-2,499
0%
15% or more
Silver
2,500-11,999
3%
25% or more
Gold
12,000-49,999
6%
50% or more
Platinum
50,000-124,999
8%
75% or more
Diamond
125,000 or more
12%
100% or more
Prive
Invitation only
15%
120 or more
Note: A $1 wager will reward you with 1 Loyalty Point. Then, you can redeem 5,000 Loyalty Points as 5 Bonus Credits.
What security measures are in place at JackpotCity?
We had no security concerns after intensely scrutinizing Jackpot City Canada. This casino is licensed to operate in Ontario by the Kahnawake Gaming Commission, making it one of the country's most secure and reliable options. Jackpot City also has a fair play certificate from eCOGRA, a UK-based company that tests RNG systems to ensure fairness.
Jackpot City Casino also uses 128-bit SSL encryption to ensure around-the-clock security while playing on this website. This technology ensures that your important details like phone number, credit card number, and home address are safe during transmission at Jackpot City.
Get Started: Sign Up for an Account Now
The Jackpot City welcome bonus is a must-claim for any bonus hunter in Canada. But first, you must sign up and make a deposit. Jackpot City is among the few casinos that accept players from all Canadian provinces, including Ontario. This means the sign-up age may vary depending on your region.
Select your region in Canada before clicking Next.
Enter your username, password, email, and phone number.
Provide personal information before typing your billing address.
Accept the Jackpot City terms of service and click “Register” to sign up.
Always provide authentic sign-up information to avoid inconveniences and delays when requesting a payout. Jackpot City will verify your age and source of funds before processing payouts. So, upload your KYC documents as soon as possible.
Explore Jackpot City Casino's Diverse Games Library
Honestly, the Jackpot City game library isn’t the most extensive compared to other CA casinos that offer thousands of games. That’s because this casino prioritizes quality over quantity. It’s a Microgaming casino powered by other leading software developers like Pragmatic Play and On Air Entertainment.
Slots are the most dominant games at this casino, which is unsurprising given that Microgaming is a specialist in this area. We found 600+ titles from Microgaming and its partner studios like All41 and Switch Studios. You can also play jackpots, table games, Bingo, and arcade games. A live casino page powered by OnAir and Pragmatic Live is available, too.
Game type
Number of titles
Most played games
1Slots
1000+
Jurassic World, Book of Captain Silver, Terminator 2
2Jackpots
108
Mega Moolah 9 Masks of Fire King Million, Treasure Nile
3Table Games
102
Classic Blackjack, 9 Masks of Fire Roulette, Terminator 2 Roulette
4Bingo
17
Immortal Romance Video Bingo, Super Snowball Bingo, Jungle Fever Bingo
5Arcade
29
Aviator, Spaceman, Plinko, Mines
6Live games
78
Boom City, Eclipse Blackjack, Sweet Bonanza Candyland
Must Play Slot Games at JackpotCity
Jurassic World (Microgaming)
Immerse yourself in the world of man-eating dinosaurs in this 2017 masterpiece from Microgaming. It’s a medium-volatility slot based on the blockbuster movie by Universal Pictures. This branded slot uses a standard 5×3 layout with 243 betways where you can win up to 14,000x the stake. It’s a must-play if you’re a fan of movie-themed slots.
Verdict:
This slot features top-quality graphics and an immersive soundtrack with plenty of imagery from the big-budget film.
Book of Captain Silver (All41 Studios)
Gather your belongings and head for the high seas on a ship-plundering mission in this 2021 release. It’s a highly volatile pirate-themed slot that uses the famous “Book of” mechanic, where the book icon is both the wild and scatter symbol. Book of Captain Silver also houses a jackpot system with a 20,000x top reward. That said, beware of the adjustable RTP ranges.
Verdict:
Microgaming perfectly captures the pirate theme in this slot, sweetened by four fixed jackpot prizes.
Terminator 2 (Microgaming)
Play this slot if you cannot get enough of Arnold’s legendary 1991 action movie. It’s a medium-volatility slot with a friendly 96.62% RTP. You’ll enjoy stunning visual effects and heart-pounding music theme while chasing the 2,900x top reward. Keep an eye on the free spins mode with expanded reels and a T-1000 feature. It’s one of the best releases from Microgaming.
Verdict:
I’m a fan of Schwarzenegger’s Terminator franchise, and this slot perfectly triggers the nostalgia of watching the movie.
Stephen Abiola’s Favourite Slot Games
Ancient Warriors (Crazy Tooth Studios)
Chinese slot with a pay-both-ways mechanic.
9 Masks of Fire (Gameburger Studios)
African tribal slot with medium volatility
9 Pots of Gold (Crazy Tooth Studios)
Medium volatility slot with Free Spins wheel.
Fruit Fiesta (Microgaming)
Nostalgic Fruit-themed slot
Top Jackpot Slots at Jackpot City Casino
Jackpot City is the best place to play Microgaming’s entire collection of jackpot slots. This casino offers 100+ jackpot titles from the company’s collection, enough to quench your big-win thirst. So, in this part, I’ll list some of the most played progressive jackpots slots at this casino.
Mega Moolah: Launched in 2006, this is arguably the most generous and most played online slot progressive jackpot ever.
Wheel of Wishes: Released in 2020, this progressive jackpot game delivers a seductive Arab theme with fresh experiences.
King Millions: This is a new progressive jackpot released in 2023 with the potential to pay out up to $30 million.
WowPot: Debuted in early 2020, this four-tier progressive jackpot has already created several millionaires.
Major Millions: Released in 2009, Major Millions is a low-volatility progressive jackpot with a friendly 96.88% RTP.
Top Table Games at JackpotCity
Jackpot City isn’t a one-dimensional Microgaming casino with a bunch of slots and progressive jackpots. This casino brand also houses a decent collection of top-quality table games. Here, you can play classics like Blackjack, Baccarat Online, and Roulette. Some Roulette games use slot themes such as Terminator 2 and Immortal Romance for added fun. And yes, there’s a separate Video Poker page to put your card skills to the test.
9 Masks of Fire Roulette (On Air)
A slot-themed roulette game with a 980x top reward.
Joker Poker Power Poker (Flip Five Gaming)
A classic fruit-themed slot with a nostalgic experience.
Premier Blackjack with Lucky Lucky (Switch Studios)
A Blackjack game with 99.57% RTP.
Classic Blackjack Gold (Microgaming)
A classic Blackjack game with 99.9% RTP.
JackpotCity’s selection of Arcade games
Aviator (Spribe)
Crash game with low volatility.
Spaceman (Pragmatic Play)
Space-themed crash game - 5,000x reward.
Turbo Fortune (Real Dealer Studios)
Simply predict lucky numbers.
Hilo (Spribe)
Card game with a 97% RTP
Software Providers: Who Powers the Games?
Although Microgaming dominates the slot collection, you can also find a few titles from other developers like Pragmatic Play and Spribe. Also, Real Dealer Studio and On Air power the live dealer room. As a result, you can expect quality and diversity in abundance.
Below are the available software providers at Jackpot City Casino Canada:
Provider
Number of games
Top features
Best game offered at this casino
1Microgaming
600+
Fun slot titles with jackpot payouts.
Mega Moolah
2Pragmatic Play
300+
Mobile-optimized games with quick load-up speeds.
Gates of Olympus
3Spribe
10+
Developer of fast-paced arcade games with instant win strategies.
Aviator
4Real Dealer Studios
40+
Supplier of the popular Vinnie Jones table games.
Vinnie Jones Blackjack
5On Air Entertainment
30+
Developer of themed table and live dealer games.
9 Pots of Gold Roulette
Payment Methods Available at Jackpot City Canada
Now, let’s review one of the most important topics for online casino players – banking. Ideally, the best casinos in Canada must provide safe and secure payment methods with fast transactions. That’s what Jackpot City Casino offers.
This casino allows gaming Canucks to deposit and withdraw money using tens of payment methods. To demonstrate its commitment to safety and transparency, Jackpot City offers several local options, including Interac and eCheck. Moreover, you can use digital coins like USDT, BTC, and LTC.
The minimum casino deposit is $10, with a maximum transaction limit of $300,000. However, the maximum daily withdrawal limit is $10,000. Note also that Direct Bank Transfers can attract a $5 fee if the amount is less than $500. Be sure to keep those details in mind.
Let’s summarize the Jackpot City banking service in the table below:
Payment method
Min deposit
Max deposit
Withdrawal availability
Withdrawal time
$10
$300,000
Yes
3-7 days
$10
$300,000
N/A
N/A
Google Pay
$10
$50,000
N/A
N/A
Bank Transfer
N/A
N/A
Yes
3-7 days
eCheck
$10
$300,000
Yes
3-7 days
eCheck by Instadebit
$10
$300,000
N/A
N/A
$10
$300,000
N/A
N/A
$10
$300,000
Yes
24-48 hours
Flexepin
$10
$300,000
Yes
24-48 hours
USDC Solana
$10
$300,000
Yes
24-48 hours
My Experience Making Deposits
All deposits at Jackpot City are hassle-free. The cashier page clearly indicates all deposit methods with their respective logos. To deposit, open the “Bank” page and select a payment method. Jackpot City lets you set a custom amount if you’re concerned about the high transaction limit. Simply tap the three dots on the cashier page, then choose “Deposit Limit to set a daily, weekly, or monthly limit.
Likewise, I didn’t experience any alarming delays with Jackpot City payouts. Payout requests on weekends and holidays are not processed. There’s also a 24-hour pending period. We received our winnings a few hours after placing a request. In short, there’s nothing to complain about, especially when using e-wallets.
Navigating the Casino: User Experience Unveiled
By now, you must be eager to know my user experience at Jackpot City Casino. This Canadian Casino offers a smooth experience, thanks to the website’s straightforward nature. The casino’s trademark pink and black colours are easy on the eyes, although you can switch between the dark and light themes.
Game-wise, we were disappointed by the lack of demo games. However, most games have friendly betting limits, often as little as $0.10. You can easily filter the Jackpot City game library by specific genres, or use the search feature to type particular game titles. Add your preferred game titles to the “For You” list. Overall, this casino is designed with efficiency and ease of use in mind.
Mobile Compatibility
The mobile version of the Jackpot City Online Casino is commendable. This casino makes everything smooth and convenient. The mobile version delivers sharp graphics and fast speeds, making remote gaming more entertaining.
Canadian players can also download the Jackpot City app. iPhone and iPad owners can get the Jackpot City Casino app from the App Store. By contrast, Android users can download the APK directly from the website. Either way, the state-of-the-art app delivers high-quality visuals and services, including live dealer games. Install it to enjoy one-tap entertainment.
Mobile Responsive
Yes
Mobile Navigation
Good
Mobile App
Yes
Accessibility
Good
Customer support
Customer support must always top your checklist when comparing and reviewing online casinos in Canada. At Jackpot City, you can start by browsing the FAQ page for quick answers. The casino also has a dedicated blog page, providing expert game guides and reviews.
However, the FAQ and blog pages may not be helpful if the query is too pressing. For instance, you may need help with document verifications and delayed withdrawals. In that case, Jackpot City provides 24/7 support via email or live chat. Simply click on “Contact Us” to get the help you need.
Support options
Is it present?
Was it helpful?
Response
Live chat
Yes
Yes, very
Immediate
Email
Yes
Yes
Up to 24 hours
Telephone
No
N/A
N/A
Help Centre/FAQ
Yes
Yes, very
N/A
Below are the support languages:
English
French
What's My Final Verdict?
Jackpot City is a suitable option for safety and reliability. This casino is top-rated internationally and is licensed to operate locally by the Kahnawá:ke Gaming Commission. What makes Jackpot City really stand out from the pack for me is its top-quality game library. Although not the biggest in Canada, this casino ensures that you will enjoy a quality experience with games from Microgaming and other top developers. Of course, that means many jackpot slots to look forward to. Remember to use our sign-up link to collect your $6,000 welcome pack. Go ahead and check it out!
Yes. Jackpot city is safe for players in every way. By offering a wide array of banking options, and 24/7 customer support team, players can know that themselves, and their money is safe. Jackpot city is also regulated my Malta Gaming Authority and eCOGRA, two organizations who only endorse the best casinos for online players.
This is entirely dependent on the banking method you choose to use in the first place. There is a mandatory processing period of 24 hours after you submit your withdrawal request, but after that, a withdrawal should not take more than a couple of days to be deposited into your account. If you are finding that your withdrawal is taking an overly long amount of time, get in contact with Jackpot City’s customer service, who will surely be able to help you out when it comes to any banking issues players may have.
Similar to making a deposit on Jackpot City, players need to head to the “banking” section to make a withdrawal. After clicking the “Withdrawal” option, follow the prompts and enter the amount in which you would like to withdrawal from your account. Keep in mind that your deposit method of choice is what will be used for your withdrawal method also. Ensure your details are correct. Once they are, confirm the withdrawal.
Processing time varies based on the bank you use. Jackpot City doesn’t support Bitcoin payments. At the same time, Jackpot City has safe and reliable withdrawals that arrive within a single day much of the time.
When you enter the Jackpot City casino website, there are multiple options in the top right hand of your screen. In between “Register” and “Help” you will see a “Login” button. All you need to do to login is click that button and then fill in your account details like username and password. We recommend hitting the “remember me” check box so you don’t have to enter your information every single time you would like to play.
Once your signed into your Jackpot City account, head to the “Banking” tab. Within this section you will be able to make your deposit by clicking “Deposit”. Choose whichever banking method suits your needs and fill in the required information, including your deposit amount. Be sure to double check that all your information is correct, and when it is, confirm your transfer. It should never take more than a couple moments for your deposited funds to show up in your account.
No, you do not. Some casinos require players to have different accounts for different devices, but Jackpot City is not one of them. They thrive on providing their players with a seamless experience no matter what device they are choosing to play from. This starts with allowing players to use a singular account on them all. Try Jackpot City on mobile, you will not be disappointed.
Also called play-through requirements, these let players know how many times they have to bet their bonus amount before they can cash out. If a bonus of $100 has a 40x wagering requirement, players will need to bet $4000 before they can withdraw the $100. These will all depend on the site and the bonus terms and conditions. Always be sure to read the fine print.
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