Tortuga Casino Review 2024

What makes this casino unique? Extensive list of top-quality games and bonuses.

Tortuga Casino invites you to join the Elite VIP Club, where talent and loyalty are valued. To enlist in this exciting club, make your first deposit of at least $300 or more, which also comes with a welcome package. You’re also free to contact the support team after depositing funds to find out if there are any shortcuts or keep playing to prove your loyalty and commitment.

VIP Club members can enjoy the following benefits:

• Personal offers
• Personal VIP account managers
• Priority withdrawals with higher limits
• Exclusive VIP promotional offers
• Special tournament invitations

It’s important to note that this VIP Club is different from the Captain’s VIP Circle, where you keep playing to unlock the Wooden, Iron, Silver, Gold, and Platinum chests. In this promotion, opening higher chests comes with bigger bounties. You will earn a single point after wagering $100.

Reward Yourself: Claim the Deluxe Player of the Year Tournament

Tortuga Casino has a wide selection of tournaments to play. However, we have singled out the Deluxe Player of the Year 2023 tournament for special praise. This is the third edition of this private tournament, where Tortuga announces the player of the year. All you need to do is enroll in the event and reach the top 10 ranks to win multiple rewards, including a brand-new MacBook. The Deluxe Player of the Year draw will be in the first week of January 2024.

The bonuses and tournaments at Tortuga Casino are definitely worth claiming. Complete the registration process to claim these special perks. To be a member, you must be at least 18 and reside in Canadian provinces except Ontario.

Follow these steps to register:

1. Visit Tortuga Casino on your mobile or computer browser.
2. Click the Register button to open the Tortuga sign-up form.
3. Enter your name, email, date of birth, gender, and phone number, then click Next.
4. Fill in your street, postcode, and city.
5. Select your state and create a strong password before confirming the password.
6. Click the T&C box and then tap Submit to register for an account.

It can be challenging for a first-time player to handpick the best games at a casino with thousands of game titles. But don’t worry, we have sampled a few trending tiles, and here are our recommendations:

Our Experience making deposits

We didn’t have any challenges when making our first deposit because everything was simple and self-explanatory. To make a deposit, click “My Account” and then tap “Deposit” to choose a payment method and enter the relevant information.

From our experience, all deposits at Tortuga Casino were instant, although some payment methods, especially bank transfers, can take a few minutes to reflect. The nice thing is that they didn’t charge a fee to deposit funds. If your deposit doesn’t reflect in your account after 5 minutes, contact the support team via email, phone, or live chat.

As for withdrawals, all payout requests are subject to a 72-hour pending period. The casino states that this duration is necessary to perform background checks and accept or reject a request. Therefore, if you request a payout through e-wallet, you should expect the payout after 3 days, which is relatively longer than the industry standard of 24 hours.

Upon visiting the homepage of this casino site, you’ll immediately be blown away by the pirate-themed vibe. Although the graphics are not the sharpest out there, this casino maintains a minimalistic approach to avoid any confusion when navigating the site. You’ll be impressed by the bold colour scheme and dark background that makes the website easy on the eyes.

Once you’re a member of this casino, you can easily access the vast game library based on categories like slots, deluxe, table games, and live casino. These categories are further subdivided into popular, new releases, jackpots, and more. The pages and games quickly load up, whether using a desktop or mobile browser. Overall, we don’t have much to complain about regarding the general user experience.

Mobile compatibility

Being a new casino site, Tortuga Casino delivers a smooth mobile gaming experience. We could play our favourite games on Windows Phone, Android, and iOS systems without lags or crashes. You can access the services via updated browsers without downloading or installing software.

Meanwhile, it’s sad that their app is only available for Android. You can install the app by opening this casino site on your browser and then choosing the “Install app” option under the browser menu. The Android APK has the same layout, design, and services as the instant-play version. However, playing without going through your smartphone browser is more convenient.

We don’t overlook a casino’s customer support because we understand that you might encounter a few issues on the website. At Tortuga Casino, you can start by searching for answers on the FAQ page. Here, you’ll find popular asked questions regarding payments, bonuses, account opening, ID verifications, and more.

If you don’t find answers to your queries on the FAQ page, contact an agent by email at support@tortugacasino.com or by phone (+1-418-476-9822). You can also speak to an agent through the live chat feature, which is available only after logging into your account.

Unfortunately, the support service is unavailable 24/7, although they will attend to your queries as soon as they receive your message. Below are the support operating hours:

• Live chat: 10:00 to 22:00 CEST
• Phone: 10:00 to 18:30 MDT

Below are the available support languages:

• English
• French

Tortuga Casino is the place to be, especially if you like spinning the reels and claiming weekly bonuses. This casino stands out from the competition with its generous $1,600 welcome bonus and multiple weekly promotions. They will also reward your loyalty with the Elite VIP Club and tournaments where you can get more bonuses and cash.

Since it’s a relatively new casino, some things need improvement. For example, the 40x wagering requirement on all bonuses could intimidate bonus hunters. The 72-hour waiting period for withdrawals for bank transfer and credit cards is on the longer side. E-wallets tend to be instant, once approved. Are you ready to explore Tortuga? There’s only one way to find out.