Captain Spins Casino Review 2024 – Best VIP Program

Play Captain Spins Now!
Welcome Bonus:
100% up to CA$1,200 + 260 Free Spins
Overall Rating
4.6/5
4.6/5
4.7/5
info
Our score is based on our experience and the reviews from the entire Internet.
Min Deposit
$10
Deposit Options
  • visa
  • mastercard
  • interac
  • +5
Devices
  • desktop
  • mobile
  • apple
  • android
Number of Games
2,700+

We receive a commission from the casinos listed here. 19+ | T&Cs apply

Stephen Abiola
Casino and Games Specialist
With 9+ years of experience, Stephen has in depth knowledge of gambling strategies and writing casino reviews.

Our Experience of This Online Casino

After spending a few hours at Captain Spins Casino, we were impressed with all the services and features being offered. They welcome new players with a $300 deposit bonus plus 50 free spins. This bonus has some of the friendliest terms ever, including an impressive 35x wagering requirement. The website is also easy to navigate and has over 3,000 games, ranging from fruit machines, 3D video slots, crash games, table games, and live dealer titles. If you’re looking for a secure and user-friendly gambling platform designed for Canadian players, then Captain Spins Casino is definitely worth your time.

Pros
  • Licensed by the MGA and UKGC.
  • $1,200 + 260 free spins welcome package.
  • Free Play Games
  • Excellent loyalty program.
  • 35x wagering requirement.
Cons
  • Limited selection of payment methods.
  • No phone support.
  • 48-hour pending period for payouts.
  • No mobile app.

What Makes This Casino Unique? Captain Spins is an MGA-licensed gambling site with 3,000+ games from leading providers.

Casino at a Glance

Casino Info

  1. Minimum deposit $10
  2. No. of slots/games 2,700+/3000+
  3. Owner White Hat Gaming Limited
  4. Licenses Malta Gaming Authority (MGA), the UK Gambling Commission (UKGC)
  5. Languages English, French, , Deutsch, Suomi, Norsk, Español

Payout Info

  1. Payout % 96%
  2. Withdrawal speed 24 hours or less (depending on the payment method)
  3. Banking Options Visa, Mastercard, Interac, Neosurf, AstroPay Wallet, Skrill, Neteller

Customer Support

  1. Phone N/A
  2. Email support@captainspins.com
  3. Live Chat Yes

Elevate Your Wins with These Bonuses and Promotions

The available bonuses and promotions are the first things we check on a casino site before moving forward. Captain Spins Online Casino welcomes you with a 100% match deposit offer before releasing reload bonuses on your subsequent deposits. This casino also has several loyalty bonuses. Keep reading to find out more.

First deposit bonus

After signing up and depositing at least $10, Captain Spins rewards you with a 100% bonus of up to $300. This doubles your first deposit with non-withdrawable bonus credits not exceeding $300.

If you deposit $50, you’ll receive an additional $50, resulting in a starting bankroll of $100. On top of that, you also get to claim 50 free spins on the iconic Book of Dead slot by Play’n GO. According to the bonus conditions, each spin is worth $0.10, and winnings are subject to wagering requirements.

Breakdown of Welcome Bonus

Sign up bonus
100% up to CA$1,200 + 260 Free Spins
  • Valid for: : New players
  • Wagering requirement: : 35x
  • Expiry: : 30 days (match bonus), 10 days (free spins)

Bonus percentage per game

As with most welcome offers, games contribute differently towards the playthrough requirement. On Captain Spins, bets made on slots, scratch cards, and keno titles contribute 100% towards the wagering requirement.

If you bet $1 on any of these games, the entire amount will be subtracted from the rollover requirement. Table games, poker, and live dealer games contribute 0%. This site also specified a few slots with 20% and 0% contributions. Read the entire general bonus terms to find out more.

 

Claim even more bonuses

With the first deposit bagged up, it’s time to discover what’s in store for returning members. Listed below is a brief overview:

Welcome reload bonuses

Everything at Captain Spins, including the bonus package, is designed to make you yearn for more. After using up your first deposit bonus, you can claim the second, third, and fourth deposit bonuses. You must top up your account with at least $10 to bag these reload bonuses. Remember, the terms and conditions are the same as the first deposit offer.

Here are the top-up rewards:

  • Second deposit: 100% up to $300 bonus plus 60 free spins.
  • Third deposit: 100% up to $300 bonus plus 70 free spins.
  • Fourth deposit: 100% up to $300 bonus plus 80 free spins.

 

Daily promotions calendar

Captain Spins shines through the crowd regarding bonuses for existing members. You can unlock different daily offers from Monday to Sunday. The rewards could be reload bonuses, free spins, and cashback on any day of the week. All you need to do is check the “Promotions Calendar” to find out what’s new. Note that these promotions keep changing every week.

 

Our Journey with Captain Spins' VIP Program

Your unwavering loyalty to this site will never go unnoticed. Captain Spins has a Loyalty program, which you can join for only making your first deposit. You’ll collect points and climb up the loyalty status each time you play using real money. Of course, the higher your status, the bigger your rewards. This includes monthly bonuses, weekly bonuses, birthday gifts, and more.

Here’s how the loyalty program at Captain Spins works:

Loyalty LevelMonthly RewardWeekly CashbackBirthday BonusPersonalized GiftsExclusive Promos & InvitationsPrivate Event of Your Choice
1 Amateur $10 bonus 2.5% cashback $10 bonus No No No
2 Pro $25 bonus 5% cashback $25 bonus No No No
3 Extreme $50 bonus 10% cashback $50 bonus Yes No No
4 Legend $100 bonus 2.5% cashback $100 bonus Yes Yes Yes

Want to be part of the VIP crew?

Did you know you can be invited to be part of the VIP crew? That’s right, this VIP program has all the special treatments anyone could ask for, including faster withdrawals, personal VIP hosts, exclusive bonuses, and more. Similar to the loyalty program, the VIP club has different tiers with distinct offers such as welcome gifts, monthly cashback, and weekly bonus add-ons.

VIP RewardSilverGoldElite PlatinumElite Black
1 VIP host VIP support VIP team Special VIP team Dedicated VIP team
2 Welcome bonus $100 $250 $500 $1,000
3 Monthly status bonus $50 $100 $200 $500
4 Monthly cashback 2.5% 5% 10% 15%
5 Weekly bonus add-ons 1x 75% match bonus 1x 100% match bonus 2x 100% match bonus 3x 100% match bonusYes
6 Personalized gifts No No Yes Yes
7 Exclusive promos & invitations No No No Yes
8 Private events of your choice No No No Yes

Get Started: Sign Up for an Account Now

If you’re happy with what you’ve seen so far, you’re probably ready to sign up and you’re your first deposit. This casino offers one of the quickest and most straightforward registration processes. It took us less than a minute to create an account. Just be aware that you must be 18 to sign up from Yukon, Manitoba, British Columbia, and other states.

Follow these quick steps:

  • Open Captain Spins Casino on your mobile or desktop browser.
  • Next, tap the red Sign Up button to open the registration form.
  • Fill out your first name, last name, gender, date of birth, state, and address.
  • In the contact form, provide your email and phone number.
  • Now finish up by creating a username and password.
  • Agree to the T&Cs and click Sign Up to join.

Explore Captain Spin's Diverse Games Library

You can enjoy over 3,000 games from Nolimit City, Pragmatic Play, Hacksaw Gaming, Kalamba, and other big names on this platform. Let’s take a tour of the game library.

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Slots

Captain Spins is an excellent gaming destination if you’re looking to play real money slots. You’ll find 2,700+ slots on this casino from 80+ game studios, including Play’n GO, Stakelogic, Relax Gaming, Net Gaming, and more. There are classic 3-reel fruit machines and modern video slots with features like Bonus Buy, Megaways, and Cascading Reels, all in all, a pretty solid selection of slot titles.

jackpot big wins icon

Jackpots

We like chasing jackpots, and you probably do too — and who could blame you? A single $1 spin can earn you a decent payout. You’ll find 70+ jackpot titles from Relax Gaming, Blueprint Gaming, SpinPlay, Microgaming, and other jackpot game suppliers.

Baccarat icon

Table games

This gaming site is fully stocked with a top-quality selection of RNG table games. You can play Roulette, Blackjack, Poker, and Baccarat variants from Microgaming, Gamevy, Play’n GO, Felt, and Switch. Jackpot fans can also try out Roulette Mega Moolah from Switch, which boasts a multi-million progressive jackpot.

Live dealer

Live casino

The live dealer selection might not be the most extensive, but still, they ensure quality live-streaming services by offering games from Pragmatic Play and Ezugi. You can play table game variants like Roulette, Blackjack, Baccarat, Andar Bahar, and Teen Patti. The live casino section also offers  Pragmatic Play’s live game shows, such as Sweet Bonanza CandyLand and Vegas Ball Bonanza.

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Instant games

If you prefer the thrill and simplicity of instant games, Captain Spins has over 90 titles to play. You can play crash games, blocks, plinko, keno, scratch cards, and dice titles from Pragmatic Play, Hacksaw Gaming, Neko Games, 1X2 Gaming, and other brands. Although we didn’t find the top-performing Aviator from Spribe, they offer alternatives like Pragmatic Play’s Big Bass Crash and JetX from SmartSoft Gaming.

Must-play Games at Captain Spins Casino

Choosing the best games can be challenging. For this reason, we have carefully researched and prepared a list of five titles to get you started.

Pub Kings – Pragmatic Play

Released in August 2023, Pub Kings is a highly volatile slot that plays out on a colorful 5×4 grid with 20 bet lines. In this slot, you’ll join the fearless and joyful Viking warriors on a pub crawl and enjoy the Norwegian drinking culture. It has several features, including bonus mode and award meters on each reel.

Pub Kings

Big Bass Splash – Pragmatic Play

Pragmatic Play’s Big Bass slot series has gained wide popularity lately. It’s safe to say that this is the most successful fishing-themed online slot ever. Big Bass Splash follows in the footsteps of the original release, taking you to the calm waters for a rewarding fishing adventure.

It uses a 5×3 game board where you can reel in rewarding symbols like the fish, dragonfly, fishing rod, and monster truck. Big Bass Splash also has a free spins mode where the fish symbols come with cash values of between 2x and 5,000x.

Big Bass Splash

Boat Bonanza Colossal Catch – Play’n GO

Boat Bonanza Colossal Catch is an excellent choice if you’re looking for a fishing-themed slot with medium volatility. This slot delivers a calm and familiar experience, thanks to the floating fishing boats and a sunset background.

The main game is about catching fish prizes and exploiting the Colossal Catch feature. Unlike the original Boat Bonanza, this game features extra spins and multipliers that can reach 25x the stake. It’s a nice game, albeit with a low maximum reward.

Boat Bonanza

Catch the Robbers – S Gaming

Released in July 2023, Catch the Robbers is another low-medium volatility slot with an exciting storyline. As the name suggests, this game is about apprehending the criminals hiding inside potholes and dishing out justice. After catching three robbers, you’ll embark on the Robber Road filled with prizes.

If everything goes to plan, you’ll reach the end of the road where the rewards can be susbstantial. In addition, you can unlock the Super Cop mode and get five free spins by landing three Cop Car symbols.

Catch the Robbers

Money Train 4 – Relax Gaming

Money Train 4 has a gigantic 6×6 game board with a pay-anywhere format. You’ll start by matching the regular symbols, which can reward you with up to 1,000x the stake. However, all the action lies in the Money Cart Bonus Round, where you’ll find respins and multipliers. Strap yourself for mouthwatering wins along the way.

Money Train 4

Payment Methods Available at Captain Spins Casino

Ready to play? Well simply deposit money and claim the welcome offer. Captain Spins Casino provides a variety of secure payment methods. They let you deposit funds via Neosurf, Interac, Mastercard, Visa, Paysafecard, and other secure banking methods. Just open the cashier to see the payment mediums available in your state.

You can only withdraw winnings via the method used to deposit funds. However, some banking options are unavailable for payouts. An example is Paysafecard, which is unavailable for payouts at nearly all Canadian casinos online.

Below are the available deposit and withdrawal services:

Payment methodPayment typeMin depositMax depositWithdrawalWithdrawal time
1 Mastercard Credit/debit card $5 N/A Yes 3-5 days
2 Visa Credit/debit card $5 $5 Yes 3-5 days
3 Interac Online Banking $5 $5 Yes 48 hours
4 Paysafecard Prepaid card $5 $5 $5 N/A
5 AstroPay Wallet E-wallet $5 $5 Yes 48 hours
6 Neosurf E-wallet $5 $5 $5 N/A
7 Jeton Wallet E-wallet $5 $5 Yes 48 hours
8 Jeton Card Prepaid card $5 $5 Yes 48 hours
9 CashToCode EVoucher Voucher $5 $5 $5 N/A
10 Bank Transfer Direct banking N/A $5 Yes 2-7 days

Our experience making deposits

Depositing funds at Captain Spins was swift and easy. After you log into your account, tap the red “Deposit” button to load up the cashier and see the banking services. Deposits from all banking services, including major credit or debit cards, are instant and free. Just note that some credit card providers don’t allow deposits to online casinos. You’ll need to contact your payment provider if you are having trouble with deposits.

As for withdrawals, you’re required to verify your account. The casino needs to confirm your identity and address before processing withdrawal requests. You shouldn’t have any problems cashing out once your documents are accepted.

Navigating the Casino: User Experience Unveiled

The gaming site ensures you don’t have any challenges navigating the website, even as a first-time visitor. They use a simple layout without having pop-up bonus or game banners. We also noticed that the website graphics are bold, although it could do with a dark theme mode in our opinion.

Once logged in, you’ll see the cash and bonus balance on the top-right corner of the screen. On the left and right sides of your balance are the message and deposit icons. Captain Spins Casino will send you promotional messages and important notifications directly to the message space. This is a great way to avoid bombarding your inbox or SMS with promotional messages.

Captain Spins Casino Lobby

Meanwhile, we didn’t experience any challenges loading up the pages and games. Everything was smooth and instant. You can search for games using title keywords, providers, or categories. This gaming platform also has a “Favourites” page that allows you to add games by clicking the heart icon.

 

Mobile compatibility

Their mobile compatibility is excellent, thanks to the instant-play version. This casino is available on Android, iOS, and Windows mobile platforms using any HTML5 browser. You can play its entire selection of slots and table games, including live dealer variants. These games are optimized to provide the best experience on small screens. Note, that Captain Spins doesn’t have a native app for mobile devices.

Mobile ResponsiveYes
Mobile NavigationGood
Mobile AppNo
AccessibilityGood

Safety and Security Measures in Place

By now, you’re probably wondering, is the site secure and reliable? This is a valid question, considering this casino has been around for only a few years. Firstly, Captain Spins Casino is operated by White Hat Gaming Limited, a licensed and reputable European operator.

The site also has the Malta Gaming Authority (MGA) and the UK Gambling Commission (UKGC) licenses. Although a local permit would have been better, these are no-nonsense watchdogs that don’t hesitate to fine or suspend misbehaving casinos.

We also applaud them for using 128-bit SSL technology to always protect players on the site. This security measure ensures you enjoy a secure connection and that your personal information, such as your credit card number and email is safe from scammers.

    • Owner: White Hat Gaming Limited
    • Licensed by: Malta Gaming Authority, the UK Gambling Commission
    • License: MGA, UKGC

Customer Support

There are several support channels for registered players. You can start by opening the “Support” page, where you’ll find answers to common questions.

If you’re unsatisfied with the answers, you can contact the team which is available 24/7, email support@captainspins.com, or open the live chat feature at the bottom-right corner. We prefer using the live chat feature because of the instant responses. Unfortunately, there’s no phone support in Canada.

Below are the support languages at this casino:

  • English
  • French
  • Norsk
  • Suomi
  • Deutsch
  • Español


Support optionsIs it present?Was it helpful?Response
Live chatYesYes, veryImmediate
EmailYesYesUp to 24 hours
TelephoneNoN/AN/A
Help Centre/FAQYesYesN/A

What's the Verdict?

We have many reasons to recommend Captain Spins Casino to you. If you are unimpressed by the $1,200 + 260 free spins welcome bonus package, the promise of daily rewards should be enough to get you to sign up.

There are also two separate loyalty programs, something that’s rare in the iGaming space. Additionally, this casino has 3,000+ games and 24/7 support via email and live chat. So, what are you waiting for? Sign up and check them out for yourself.

FAQs

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