Our Maple Casino team wants to hear from you! We welcome feedback, questions, comments and concerns with open ears and arms. We make it our mission to provide our Canadian players like you, top-notch information and helpful services that lead you to becoming a well-rounded player. Looking to get in touch? Contact our team in one of the following ways:
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We want to ensure you have the best experience possible when you play at top casinos that we recommend. So, don’t be afraid to contact us with any problems/issues, questions or inquiries you might have. We’ll work to resolve them immediately.
No, we are not. But we used to be! Back in 2004, Maple Casino came onto the scene offering great bonuses and casino games for Canadians. Since then, we have shifted our focus and goals away from that and are instead dedicated to helping Canadians find the perfect casino to play at online.
Not yet. Soon we hope to have a library of free games for players to play, so they know what they like. For now, indulge in any of the free gaming options our recommended casinos offer.
Safety is one of the most important aspects of a casino to our team. They spend a lot of time vetting each casino and making sure they are as secure as can be when it comes to personal information, account details, and most importantly, your banking options.
We have a team monitoring our emails and socials at *most* times. That means you should have a response within 24 hours. If you have a more casual question or piece of feedback, reach out to us on Twitter or Instagram. We can respond to players faster there.
We can certainly try. Reach out to our team and let them know what your problem is. They will identify what needs to be done, and even get in contact with the casino themselves if necessary.
On each of our reviews, we have a customer support section where we discuss the communication options for players. In that section, you will find if the casino has a live chat feature, what their support email is, and what their telephone number is. If you can’t find this information, reach out, and we will find a way for you to contact the team.
Our experts come from all walks of life, and experience levels in the industry. This allows us to provide the most well-rounded information for even the newest players, as well as the professionals who play all the time. If you’d like to get in touch with one of them, send us a message and visit our About Us page for individual bios.