Playing at Royal Panda feels like stepping into a calm bamboo jungle. Although the panda itself doesn’t appear anywhere, I could feel its presence, thanks to the laid-back jungle theme. The dark backdrop also delivers sleek and modern vibes.
Navigation-wise, Royal Panda keeps things minimal and straightforward. The hidden menu provides convenient access to services like the casino, live casino, and support. I could also use the intuitive search feature to find my favourite games quickly.
Mobile compatibility: 5/5
I enjoyed playing at Royal Panda on my Android and iOS devices. This casino fits seamlessly on small mobile screens, providing instant access to all its services. I didn’t experience browser crashes or lag when playing 3D slots, live dealer games, or speaking to support agents.
Meanwhile, the first notification I received after logging in on my mobile was to install the Royal Panda Casino app. It’s not a dedicated iOS or Android app per se. Instead, it’s a PWA (Progressive Web App) that lets you fully access the website and its features. Simply tap “Install” and follow the instructions to add it to your home screen.
Mobile Responsiveness | Excellent |
Mobile Navigation | Simple |
Mobile App | Yes |
Accessibility | Good |
My experience:
My mobile experience at Royal Panda Casino Mobile was seamless, whether I was playing 3D slots or claiming bonuses. The buttons were crisp, and the games loaded up quickly without any crashes.
Customer support: 4.5/5
Customer service at Royal Vegas was invaluable. I was satisfied with the responses on the FAQ page, which covers vital topics like deposits, withdrawals, and promotions. I also contacted the support team via the 24/7 live chat. The virtual assistant immediately redirected me to a friendly and knowledgeable agent. Royal Panda uses auto-translate to provide support in all languages.
Below are the support channels:
- Live chat
- Email: support@royalpanda.com
- Phone: +46812411401
Support Options | Is It Present? | Was It Helpful? | Response |
Live chat | Yes | Yes, very | Immediate |
Email | Yes | Yes | 24 hours |
Telephone | No | Yes | Immediate |
Help Centre/FAQ | Yes | Yes, very | N/A |