888 is fined $10 million for failing to protect problem gamblers by the UK Gambling Commission(UKGC). This fine is for allowing players that have a gambling problem to continue to play casino games. Over 7 000 gamers were allowed to gamble even though they had opted to self-exclude themselves from any casino gaming.
The leading online gaming brand was allowing players to deposit as much as $4.5 million into their casino account. A technical failure in the casino system allows problem gamblers to access casino, poker, bingo, and sports betting platforms.
Earlier this year in May, UKGC decided to review 888’s license for the UK market. While conducting this review, they came across this breach of social responsibility concern. These activities were able to go undetected until only recently.
According to the UKGC, the online gambling brand should have been able to recognise the signs that some of their players had a gambling problem.
There was one particular individual who was funding his account from criminal activity. He was able to wager about $1.67 million over 13 months, and it was reported that the same player stole $70 824. He had stolen the money from his employer and used it to gamble at 888 over 13 months.
According to the Chief Executive of UKGC, Sarah Harrison, protecting players is not optional. This penalty shows the seriousness of the failings on 888’s part. She also mentioned that the package would go to supporting problem gambling.
From the penalty, the brand has received some of it will be returned to players who self-excluded themselves. The employer who had his money stolen will also be compensated.
888 has accepted the fine, and in a statement, they mentioned that they are committed to delivering pleasant gaming experience for their players.